Lysses House Hotel - The Lounge

TERMS AND CONDITIONS

General

  1. Our wedding package is based on a minimum of 40 adults.
  2. All functions are required to finish by the time shown on the booking form.
  3. The booking form represents one part of the formal contract between Lysses House Hotel and the customer. These terms and conditions form the second part of the contract in conjunction with the booking form. Where there is a contradiction between the terms and conditions and the booking form then the latter will take precedence.
  4. When an evening event is not required then a room hire charge of £400 will be applied if the restaurant is not vacated by 6pm, unless previously agreed in writing.
  5. There is no extra charge for evening facilities if the buffet is provided for at least 75% of all the guests attending. If no food is taken a charge of £400 will be levied.
  6. Please help us to respect the environment by only using bio-degradable confetti.
  7. Given the high cost of cancellation, customers are strongly advised to arrange insurance to cover any unexpected changes to plans.

Booking

  • A provisional booking can only be held for 14 days. However we endeavor to contact you before releasing the date.
  • A firm booking is only made when the correctly completed booking form has been returned together with the appropriate deposit.

Deposit

  • All deposits are calculated from the cost of the function as shown on the booking form.
  • A £500 deposit is required at the time of making a firm booking.
  • A further 50% of the remainder of the deposit is required to be paid twelve weeks before the date of the function.
  • The final 50% is required to be paid six weeks before the date of the function.
  • Deposits are non-refundable.

Notification of Numbers

  • Notification is required at the following times:
    • At the time of firm booking
    • 6 weeks prior to the event
    • 48 hours prior to the event, along with any changes to the chosen menu and beverage requirements.

Payment

  • Failure to make a payment by the due date will be assumed to represent a cancellation by the customer.
  • The total cost will be calculated using the number of people actually attending or the number notified 48 hours prior to the event, whichever is greater, subject to the minimum of 40 adults.
  • If the total cost of the event is greater than the deposit paid, the balance is required on the day of the event.
  • If the deposit paid is greater than the total cost of the event, the difference will be refunded within 10 working days of the event.
  • All prices are inclusive of VAT at the current rate.
  • Prices quoted at the time of booking, excluding the VAT element, will be held for a maximum of six months. VAT will always be charged at the rate in force at the time of payment.
  • The wine and champagne will be charged at current prices shown on the wine list.

Damage and Loss

  • Damage caused to the fixtures and fittings of the hotel by guests during the event are the responsibility of the person making the booking. Any such damage will be charged for in full. This includes any costs that we incur in order to clean an area as a result of a customer smoking in that area.
  • Lysses House cannot accept liability for loss or damage to customer's property unless the loss or damage can be proved to have been caused by the negligence, wilful act or default of the management or its employees. Cloakrooms are not secure and notices to that effect are in clear view.
  • Valuable items may be accepted for safe keeping with reception at the discretion of the hotel.

Cancellation by the Hotel

  • If due to circumstances beyond our control Lysses House Hotel becomes unavailable for the booked event, then every effort will be made by the staff to find an alternative venue.
  • If this is not possible then a full refund will be given.

Law

  • This contract is subject to the Laws of England.

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