TERMS AND CONDITIONS
General
Our wedding package is based on a minimum of 40 adults. Should your party be below this number or you require just a reception or a civil ceremony please contact us for a tailor made package.
When an evening event is not required, a room hire charge of £400 will be applied unless the restaurant is vacated by 6pm. This must be previously agreed in writing.
There is no extra charge for evening facilities if a buffet is provided for at least 75% of all the guests attending. If no food is taken a charge of £400 will be levied.
All functions are required to finish by the time shown on the booking form.
The booking form represents the first part of the formal contract between Lysses House Hotel and the customer. These terms and conditions form the second part of the contract. Where there is a contradiction between the booking form and the terms and conditions then the booking form will take precedence.
Given the high cost of cancellation, customers are strongly advised to arrange insurance to cover any unexpected changes to plans.
Please help us respect the environment. Only bio-degradable confetti may be used in our grounds.
Booking
A provisional booking will be held for 14 days. We will always try to contact you before releasing the date.
A firm booking is only made when the correctly completed booking form has been returned together with the appropriate deposit.
Deposit
All deposits are calculated from the cost of the function as shown on the booking form.
A £500 deposit is required at the time of making a firm booking.
A further 50% of the remainder of the deposit is required to be paid twelve weeks before the date of the function.
The final 50% is required to be paid six weeks before the date of the function.
Deposits are non refundable.
Notification of numbers
Notification of numbers is required at the following times:
At the time of the firm booking.
At the final meeting approximately 1 month prior to the event, along with any changes to the chosen menu and beverage requirements.
48 hours prior to the event.
Payment
Failure to make a payment by the due date will be assumed to represent a cancellation by the customer. We will always try to contact you before taking any further action.
The total cost will be calculated using the number of people attending or the number notified 48 hours prior to the event, whichever is greater, subject to the minimum of 40 adults.
All extra must be paid on the day of the event.
All prices are inclusive of VAT at the current rate.
Prices quoted at the time of booking, excluding the VAT element, will be held for a maximum of six months. VAT will always be charged at the rate in force at the time of the function.
The wine and Champagne will be charged at the prices shown on the wine list current at the time of the function.
Damage and Loss
Damage caused to the fixtures and fittings of the hotel by guests attending the event are the responsibility of the person making the booking. Any such damage will be charged in full. This includes any costs we incur to clean an area as the result of a customer smoking inside the building.
Lysses House cannot accept responsibility for loss or damage to customer's property unless the loss or damage can be proved to be have been caused by the negligence, wilful act or default of the management or its employees. Cloakrooms are not secure and notices to that effect are in clear view.
Valuable items may be accepted for safekeeping with reception at the discretion of the hotel.
Cancellation by the Hotel
If due to circumstances beyond our control Lysses House becomes unavailable for the booked event, then every effort will be made by the staff to find an alternative venue on your behalf.
If this is not possible then a full refund of the deposit payments made will be given.
Law
This contract is subject to the laws of England.
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